Is Stagez Pass a ticketing platform?

No. Stagez Pass operates as a registered ticket agent selling tickets online through our official website.

Are the tickets authentic?

Yes. All tickets sold through Stagez Pass are sourced from verified and authorised channels.

Can I request a refund?

All ticket purchases are subject to the event organiser’s terms and conditions. As a registered ticket agent, Stagez Pass does not independently authorise refunds, exchanges, or cancellations.

How will I receive my tickets?

Ticket delivery or collection details will be provided in your order confirmation email.

I purchased an e-ticket. What should I do on event day?

For e-ticket holders, a ticket counter will be available at the event venue. Please present your e-ticket or confirmation email for verification, as instructed by the event organiser.

How can I contact Stagez Pass?

Customers may contact our team via WhatsApp or email as stated in the order confirmation email.